🏷️ £90-180, with additional tickets from £45
🎧 Deputy Heads, Assistant Heads, Heads of boarding
📍 Online
🎥 Watch live or on catch up
Course Outline:
This interaction session will cover key interpersonal skills such as effective communication, active listening, negotiation, and mediation. You’ll learn how to address disagreements productively while strengthening team cohesion and morale.
We’ll also take a closer look at managing formal processes, including staff disciplinaries and workplace investigations. We’ll demonstrate how strong conflict management skills can support procedural fairness, the preservation of professional relationships, and become a powerful catalyst for innovation and growth.
Learning outcomes:
Speaker:
Gaelle Sullivan, Director of Research, Inclusion and IELA
Gaelle is Director of Research, Inclusion and IELA and joined the BSA in January 2023. She is an experienced senior leader and has worked in a range of state and independent schools. She is a qualified SENCO and holds a Masters Degree in Inclusive Education. Prior to joining the BSA, Gaelle was Deputy Head Pastoral, DSL and Head of Boarding at an all-girls independent school in the South-East.